Therefore, there could be situations where the phone has lost its IP address but the monitor still shows the old IP address or vice versa. Note: The IP address displayed on the LCD screen is not updated dynamically, it may take some time for it to update. You can also check the phone’s IP address by selecting →→. How do I know if the GXV3140 has successfully obtained an IP address?Īfter the phone obtains an IP address, it will be displayed on the LCD screen (see figure below). TV).ġ0/100Mbps RJ-45 port connecting to Ethernet Voice/video output port which can be connected to external peripherals (e.g. For example, you can connect a USB flash drive to save captured pictures or use a USB keyboard or mouse for the built-in web browser. USB devices may be connected via the USB port. It also has two slots on the back of the phone for wall mounting. The GXV3140 has two positions for the stand on the back of the phone each position supports a different angle. Connect the longer end of the handset cord to the back of the phone and the other end to the handset. Connect the network cable to the NETWORK port on the back of the phone and the other end to an active network connection. Only use the power adapter and network cable in the package, using a different network cable may lead to the failure of obtaining an IP address. Please refer to the figure below while installing your GXV3140. When you open the GXV3140 package, you will see the following items: How do I install the GXV3140 Multimedia Phone? If you do not see this, this means that external UDP packets cannot be forwarded to this phone. If you are able to see a welcome video with a rotating globe on the LCD screen then there is no problem with the NAT traversal. After the phone is installed, dial 0 on the phone. There is also an easy way to check if the phone needs NAT traversal or not. NAT traversal is not required if the phone and SIP server are on the same LAN or the phone has a public IP address. If you are unsure, it is recommended to select “Auto” to enable the automatic NAT traversal configuration feature. Please select the NAT traversal method according to your network environment. NAT traversal can influence registration if the GXV3140 is on a LAN and needs to register to a SIP server on a public IP (you must have NAT traversal enabled). It is recommended to use the network cable in the GXV3140 package, as it is fully compatible with the phone. If this is the case, please try reconnecting or replacing the network cable. The phone may fail to connect to the network if the network cable is not connected properly. If the icon is orange, it means that the phone failed to connect to the network. If the network is functional, a small blue icon will be displayed on the upper right-hand corner of the LCD screen. How do I check the network connection on the GXV3140?Ĭonnect the network cable to the Network Port on the back of the phone and connect the other end to the Internet.
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